Amazon Prime members get exclusive savings at our stores and grocery delivery in select markets through Prime Now. Also, discover a better way to pay with the Amazon Rewards Visa Signature Card.
Get the scoop on changing or canceling orders, special requests, nutritional information on our menu and details to know before you place orders and after you pick them up.
From inventory and allergens to organics and GMO's, we're addressing popular questions about the products we sell. Plus, learn where to look for details about recent product recalls.
If you would like to return a product and made the purchase in one of our stores, please contact your local store and visit their customer service desk.
If you are unable to return to the store and have your receipt as proof of purchase, call our Customer Care team at 1-844-WFM-TALK or complete the form on the Contact Us page. Please note that time limits may apply. In addition, refunds for beer, wine and liquor are frequently subject to state or local restriction and can only be performed at the store.
If you made your purchase through amazon.com, contact Amazon's Customer Care team. For purchases made through another third-party partner like Google, Instacart or Shipt, please contact that business directly for help.
See our full return policy here.
You can check the balance on your gift card 3 ways:
1. Online. Visit the Gift Cards section of our website. Then, under "Manage Your Gift Cards", enter your card number and PIN.
2. On the phone. Call 1-866-936-2255. 3. In store. Ask a team member at checkout for help or visit the customer service desk.
Visit amazon.com/amazonvisa to apply for or learn about the Amazon Rewards Visa Signature Card and benefits.
We'd be thrilled to hear about your customer service experience and will gladly share your feedback with the appropriate leadership so that team member (or team members) can get the kudos they deserve. Please call our Customer Care team at 1-844-WFM-TALK or complete the form on the Contact Us page.
If you see any unauthorized charges, contact the company that issued your credit card. The number is usually on the back of the card. Many credit card companies have rules that restrict them from requiring you to pay for fraudulent charges that are reported in a timely manner.
To opt out of direct mail, call our Customer Care team at 1-844-WFM-TALK or complete the form on the Contact Us page, and be sure to provide your mailing address. Please allow 4 to 8 weeks for mail to stop because we may have flyers already in production.
You can check up-to-date information regarding class 1 recalls that affect Whole Foods Market stores in the U.S. For any other recall information, we recommend checking foodsafety.org, which provides food safety and food recall information from both FDA and the U.S. Department of Agriculture (USDA).
You can search our online job listings for openings at Whole Foods Market and Whole Foods Market 365™ stores, global and regional offices and distribution centers. Please note that job openings at stores opening soon will be posted in a timely manner. Best of luck in your job search!
You can donate online through each foundation's website at Whole Planet Foundation®, Whole Kids Foundation® or Whole Cities Foundation®. Thank you for supporting our foundations and furthering their missions.
Thank you for your interest in partnering with Whole Foods Market. All sponsorship and donation resources for the first half of 2019 have been committed. We will begin accepting applications for resources for the second half of the year on June 1st. Please check back then to learn more about our Community Giving Program and to apply.
In the meantime, one way you can access support for your local community is through Whole Kids Foundation. Whole Kids Foundation provides schools with salad bars, garden grants and other resources that support schools and inspire families to improve children’s nutrition and wellness.
The process of becoming a Whole Foods Market supplier starts at rangeme.com. Before you begin, be sure to review key information for potential suppliers including what it takes to meet our quality standards.
You can obtain a copy of your W-2 through mytaxform.com. Whole Foods Market's Employer ID is 10890. The website will ask for your pin, which is the last 4 digits of your social security number unless you have manually set another pin. If you have any further questions, please contact your location's Payroll Benefits Specialist or call the Global Headquarters at 1-512-477-5566 and follow the prompts to speak to Team Member Services.
The global office can be reached by calling 1-512-477-4455, and contact information for our regional offices is available on the Regional Offices section of our website. However, if this is a customer service question, please call our Customer Care team at 1-844-WFM-TALK or complete the form on the Contact Us page.